{"id":48460,"date":"2025-03-19T00:22:50","date_gmt":"2025-03-18T23:22:50","guid":{"rendered":"https:\/\/ohmycad.com\/license-not-granted-or-missing-error\/"},"modified":"2025-03-19T00:22:50","modified_gmt":"2025-03-18T23:22:50","slug":"license-not-granted-or-missing-error","status":"publish","type":"post","link":"https:\/\/ohmycad.com\/en\/license-not-granted-or-missing-error\/","title":{"rendered":"License not granted or missing” error"},"content":{"rendered":"

Problem:<\/h3>\n

When you launch SOLIDWORKS, the error message“License not granted or missing<\/strong>” and “Express client\/server error” appears and you cannot continue.<\/p>\n

\"no<\/p>\n

Causes and resolutions :<\/h3>\n

1. Crash<\/h4>\n

Following a crash, SOLIDWORKS closes abruptly and may corrupt the link between the license and 3DEXPERIENCE. This explains why the message appears when the software is reopened. <\/p>\n

\n

Resolution <\/strong>:<\/p>\n

a. Restart your computer<\/p>\n

b. If this is not enough, close SOLIDWORKS in the Task Manager.<\/p>\n<\/div>\n

A crash is not a harmless event, especially if it occurs regularly. Use this article<\/a> to optimize your performance! <\/p>\n

2. Connection to another computer<\/h4>\n

When you connect to one machine, then disconnect to work on another, the error message may appear. This is due to a latency between the connection of one workstation to another. <\/p>\n

\n

Resolution<\/strong>:<\/p>\n

Wait 15-30 min, then reopen SOLIDWORKS.<\/p>\n<\/div>\n

3. License renewal<\/h4>\n

If your license renewal has not been properly anticipated, this message appears. <\/p>\n

\n

Resolution <\/strong>:<\/p>\n

See this article<\/a> and ask your administrator (if not you) to update the license.<\/p>\n<\/div>\n

4. Time zone problem<\/h4>\n

If you open SOLIDWORKS using a connection to a remote computer, make sure that the remote computer’s time zone matches your own. <\/p>\n

\n

 <\/p>\n<\/div>\n

Report the problem!<\/h3>\n

a. Is the problem solved?<\/strong> Let us know, so we can prevent it from happening again!<\/p>\n

b. Still not working?<\/strong> Contact us too!<\/p>\n

\n

Contact: support@xdinnovation.eu<\/p>\n<\/div>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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