{"id":91578,"date":"2025-03-19T00:20:28","date_gmt":"2025-03-18T23:20:28","guid":{"rendered":"https:\/\/ohmycad.com\/como-gestiono-la-renovacion-de-una-licencia-3dexperience\/"},"modified":"2025-03-19T00:20:28","modified_gmt":"2025-03-18T23:20:28","slug":"como-gestiono-la-renovacion-de-una-licencia-3dexperience","status":"publish","type":"post","link":"https:\/\/ohmycad.com\/es\/como-gestiono-la-renovacion-de-una-licencia-3dexperience\/","title":{"rendered":"\u00bfC\u00f3mo gestiono la renovaci\u00f3n de una licencia 3DEXPERIENCE?"},"content":{"rendered":"<h3>Por qu\u00e9 es importante<\/h3>\n<p>Si no realizas estas acciones, es posible que no puedas iniciar 3DEXPERIENCE SOLIDWORKS \/ CATIA y que aparezcan los siguientes mensajes de error:<\/p>\n<ul>\n<li>No se puede conectar a 3DEXPERIENCE (no hay suficientes roles disponibles)<\/li>\n<\/ul>\n<p><img decoding=\"async\" alt=\"Fallo al obtener el ticket de inicio de sesi\u00f3n para [...] (2147467259)' Mensaje de error al iniciar SOLIDWORKS Connected - SWYFT Solutions\" class=\"hs-image-align-center\" height=\"498\" style=\"width: 672px; height: auto;\" src=\"https:\/\/images.squarespace-cdn.com\/content\/v1\/5ed532ab341bc74ec50c77ff\/4075cb07-7e47-4938-85f5-4ff3db7a7ef1\/4+-+3DEXPERIENCE+access+denied+message.jpg\" width=\"672\" loading=\"lazy\"><\/p>\n<ul>\n<li>Error expreso cliente\/servidor (roles caducados en tu perfil)<\/li>\n<\/ul>\n<h3><img decoding=\"async\" class=\"hs-image-align-center\" height=\"360\" style=\"width: 553px; height: auto;\" src=\"https:\/\/8764694.fs1.hubspotusercontent-na1.net\/hubfs\/8764694\/image-png-Jan-31-2024-10-35-24-8336-AM.png\" width=\"553\" loading=\"lazy\"><\/h3>\n<h3>&nbsp;<\/h3>\n<h3>Antes de la fecha de renovaci\u00f3n<\/h3>\n<h4>1. Eliminar roles caducados<\/h4>\n<p>El administrador de la plataforma debe ir al Panel de control<a href=\"https:\/\/eu1-ifwe.3dexperience.3ds.com\/#dashboard:e88a79f9-b86c-449d-b438-dca5445d4a9b\/tab:Members\/invite-grant-roles\" target=\"_blank\" rel=\"noopener\">\u00abGesti\u00f3n de la plataforma<\/a>\u00bb y, a continuaci\u00f3n, activar la opci\u00f3n \u00abEliminar roles caducados autom\u00e1ticamente\u00bb:<\/p>\n<p><img decoding=\"async\" class=\"hs-image-align-center\" height=\"377\" style=\"width: 688px; height: auto;\" src=\"https:\/\/8764694.fs1.hubspotusercontent-na1.net\/hubfs\/8764694\/image-png-Feb-28-2024-11-34-16-2055-AM.png\" width=\"688\" loading=\"lazy\"><\/p>\n<h4>2. Elimina a los miembros que ya no tendr\u00e1n acceso<\/h4>\n<p>Siempre en el Panel de control<a href=\"https:\/\/eu1-ifwe.3dexperience.3ds.com\/#dashboard:e88a79f9-b86c-449d-b438-dca5445d4a9b\/tab:Members\/invite-grant-roles\" target=\"_blank\" rel=\"noopener\">\u00abGesti\u00f3n de la plataforma<\/a>\u00ab, elimina el acceso de los miembros que ya no tendr\u00e1n acceso a 3DEXPERIENCE tras la renovaci\u00f3n:<\/p>\n<p><img decoding=\"async\" class=\"hs-image-align-center\" height=\"357\" style=\"width: 688px; height: auto;\" src=\"https:\/\/8764694.fs1.hubspotusercontent-na1.net\/hubfs\/8764694\/image-png-Feb-28-2024-11-39-47-3722-AM.png\" width=\"688\" loading=\"lazy\"><\/p>\n<p>Tienes dos opciones:<\/p>\n<ul>\n<li>Eliminar acceso: el usuario ya no podr\u00e1 conectarse<\/li>\n<li>Eliminar al usuario: dejar\u00e1 de aparecer en la plataforma, pero los archivos que haya creado seguir\u00e1n siendo accesibles. Recomendado si la opci\u00f3n est\u00e1 disponible (opci\u00f3n en gris si los roles est\u00e1n bloqueados). <\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"hs-image-align-center\" height=\"467\" style=\"width: 688px; height: auto;\" src=\"https:\/\/8764694.fs1.hubspotusercontent-na1.net\/hubfs\/8764694\/image-png-Feb-28-2024-11-43-03-8855-AM.png\" width=\"688\" loading=\"lazy\"><\/p>\n<p>&nbsp;<\/p>\n<h3>Despu\u00e9s de la fecha de renovaci\u00f3n :<\/h3>\n<p>Puede que est\u00e9s pasando de una licencia SOLIDWORKS Premium a una licencia SOLIDWORKS Standard. \u00a1Necesitas actualizarte! <\/p>\n<p>Para ello, basta con realizar una \u00abactualizaci\u00f3n\u00bb, del mismo modo que una actualizaci\u00f3n. Consulta el tutorial aqu\u00ed. <\/p>\n<div class=\"hs-callout-type-warning\" data-hs-callout-type=\"warning\">\n<p>Si tu SOLIDWORKS no est\u00e1 actualizado (flecha naranja), tendr\u00e1s que realizar esta operaci\u00f3n dos veces (actualizar <strong>LUEGO<\/strong> actualizar).<\/p>\n<\/div>\n<p>Ejemplo de actualizaci\u00f3n (flecha naranja) :<\/p>\n<h3><img decoding=\"async\" class=\"hs-image-align-center\" height=\"160\" style=\"width: 517px; height: auto;\" src=\"https:\/\/8764694.fs1.hubspotusercontent-na1.net\/hubfs\/8764694\/image-png-Feb-28-2024-01-09-02-3374-PM.png\" width=\"517\" loading=\"lazy\"><\/h3>\n<p>Ejemplo de actualizaci\u00f3n (flecha verde) :<\/p>\n<p><img decoding=\"async\" class=\"hs-image-align-center\" height=\"163\" style=\"height: auto; width: 537px;\" src=\"https:\/\/8764694.fs1.hubspotusercontent-na1.net\/hubfs\/8764694\/image-png-Jul-10-2024-03-27-26-2906-PM.png\" width=\"537\" loading=\"lazy\"><\/p>\n<h3>\u00bfSigues teniendo problemas?<\/h3>\n<p>Ponte en contacto con nosotros, \u00a1probablemente tengamos la soluci\u00f3n!&nbsp;<\/p>\n<p>support@xdinnovation.eu o +33 1 89 71 33 15<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Por qu\u00e9 es importante Si no realizas estas acciones, es  &#8230;<\/p>\n","protected":false},"author":283,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[769,783],"tags":[],"class_list":["post-91578","post","type-post","status-publish","format-standard","hentry","category-atencion-al-cliente","category-varios"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00bfC\u00f3mo gestiono la renovaci\u00f3n de una licencia 3DEXPERIENCE? 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