I had a great technical support session with Alan and Léo from Ohmycad. They explained clearly how to save files on 3DEXPERIENCE and manage revisions with the maturity cycle. The session was very helpful, professional, and easy to follow. Looking forward to the next one on automating the drawing title block. Highly recommend their support team!
An expert engineer dedicated to your team.
A dedicated engineer who knows you
Up to 2 sessions per month
Over 250 sessions in the catalog with functional support
★ 4.9/51,500+ customers#1, Global Cloud Reseller for Dassault Systèmes, 2025–2026
The Principle
An engineer who is familiar with your projects is at your disposal.
Ohmycare takes a different approach: a certified engineer joins your team, gets to know your parts and processes, and helps you move forward at your own pace, month after month, while helping you overcome obstacles in your projects.
A dedicated engineer
The same user experience from one session to the next: your files, your preferences, your history.
A steady pace
Up to 2 sessions per month on the topics most relevant to you.
A shared commitment to success
Goals set together at the start and reviewed at each session: progress is measurable.
A dedicated Ohmycad-certified engineer, proficient in SOLIDWORKS or CATIA, available for in-person visits or via videoconference.
What's Included
What your licenses cover, and what Ohmycare adds
Your licenses already include access to technical support. Ohmycare takes over for all usage-related matters: day-to-day questions, best practices, and skill development.
Included with your licenses
Technical Support
Installing and updating workstations
Critical Incidents and emergencies
License and subscription management
Your Ohmycare Subscription
Ohmycad SignatureEveryday Use
Functional Support
Your questions about using the service, handled without creating a support ticket.
Coaching Sessions
Up to two sessions per month, by appointment, to explore the topic in depth.
A guided path
A development plan created in collaboration with you and reviewed over time.
Your engineer draws from a catalog of 250+ sessions to plan your team's itinerary.
The sessions
Four types of sessions, which you alternate between
These are not steps to follow in order: depending on your current priorities, your engineer switches from one type to another.
Adoption
Master a subject
Document templates, collaboration, features that no one is using yet.
Audit
Diagnose and improve reliability
File performance, best practices, and PDM processes under the microscope.
Exploration
Explore Something New
New tools, integrated AI, simulation: see how this will make a difference for you.
Functional Support
Getting unstuck, day to day
That routine issue that wastes half a day, let's take care of it right away.
The program
An example of a 12-month program
Developed in collaboration with your engineer, at your own pace, and adjusted as soon as your priorities change. Even after 12 months, the journey continues.
Getting started
Adoption
Fundamentals and Modeling
Adoption
Sketches and Interface
Adoption
Assemblies
Adoption
Drawings
Adoption
Configurations
Audit
Files and Performance
Structuring Data
Adoption
Properties and market share
Adoption
Document Templates
Adoption
Surfaces and Curvature
Adoption
Welded construction
Exploration
Simulation Xpress
Audit
PDM Process
Scale Up
Adoption
3D viewers and sharing
Adoption
Large Blends
Adoption
Sheet metal work
Adoption
Part families
Exploration
Automation and Macros
Audit
Quality Control
Learn More
Exploration
AI and What's New
Exploration
Visualize Rendering
Adoption
Routing and Electrical
Adoption
Advanced PDM
Exploration
Spotlight on LEO, the AI agent
Audit
Overall Assessment
One example among more than 250 sessions. View the catalog →
Rates
A simple subscription, per user
You enroll users who need to advance. The sessions, on the other hand, are shared: the entire team can attend them.
Up to 2 sessions per month
Functional Support
Access to the 250+ sessions in the catalog
A certified engineer at your service
Ohmycare Subscription
50 € / month
per user, excluding tax · 3-month term, renewable
One subscription, one user. Sessions remain open to the entire team: this is the most straightforward way to get an entire engineering department up and running.
Why Ohmycad
A partner, a network, support
A pioneer of Dassault Systèmes offerings, Ohmycad makes SOLIDWORKS, CATIA, and Outscale accessible, without the complexity.
1 500+
clients supported
#1
Dassault Systèmes Global Cloud Reseller 2025–2026
600+
companies supported with Ohmycare
4.9/5
based on 300 verified Google reviews
Accessibility
A partner who knows you
A network of local partners, Ohmycad Solution Partners and Expert Partners, fully dedicated to Dassault Systèmes solutions.
Agility
A model that adapts to your business
Our plans adapt to your needs: you start with what you need and scale up as your business grows. No over-provisioning.
Customer Experience
A dedicated engineer for your team
A dedicated, certified engineer will provide you with ongoing support to help you get the most out of your licenses, ensuring you never run into any roadblocks.
Expertise
The right expert, at the right time
An international network of certified experts: the best expertise on any topic, whenever you need it.
They trust us















Customer Reviews
They explain it better than we do
Services Offered
Ohmycare is the foundation. Three services take over from there
Daily support
Ohmycare
A dedicated engineer, committed for the long term, to ensure continuous progress.
You are here
Consulting
Ohmycoaching
Hours of expert guidance each month on a specialized topic: simulation, CFD, surface modeling.
Training
Ohmytraining
A comprehensive course covering the subject from A to Z, including a certificate and preparation for certifications.
The opening sprint
Quickstart
Your 3DEXPERIENCE PDM is up and running right from the start, all in one package.
Frequently asked Questions
Frequently Asked Questions About Ohmycare
How is this different from the technical support for my licenses?
Technical support handles issues: installation, crashes, licensing. Ohmycare handles usage: how to structure your assemblies, which properties to push to the PDM, which feature replaces your current method. An engineer works with your team, not a support ticket.
